Public Storage - Tempe - 1737 E McKellips Rd

Cliff M

1. This location is in a flood plain. NOT DISCLOSED. The angle is more than photo shows since filled with rainwater. 2. As such my row has severe drainage angle AND a 2" lip at entrance. Made offload (working alone) much more difficult than a level unit (like avail on other rows). Major hassle trying to brace dolley with lifting heavy stuff down to it. NOT DISCLOSED. Update Nov 29, '25: The slope just cost me 60 min of stressful work. I couldn't get new hitch mounted bike rack to line up. It didn't occur to me that it's because my truck is on a slope. I will go back today and haul the rack and my track to a level row. 3. They could offer discounts on that row and plenty people will go for it. I would not as I'm working alone. 4. There were avail units on level ground. Instread of renting them first then the units with a hill (and floodwater) the mgr told me the automated system picks the units to be rented. 5. The app never works, they just leave gate open when mgr is there. Phone line to get to customer service puts you in a loop if you choose other or speak to a representative. 5. After my survey they had a mgr contact me and offer to let me move. HOW DOES GOING THRU THE HASSLE OF OFFLOADING ON A HILL NOW INSTEAD OF WHEN I MOVE OUT HELP? INSTEAD I'D HAVE TOP RENT A TRAILER, DO AN ADDITIONAL LOAD UP AND OFFLOAD. WHY NOT OFFER ME A FREE MONTH! TRUST ME I'D RATHER PAY AND HAVE BEEN PUT IN A LEVEL UNIT WITHOUT FLOOD WATER IN FRONT. 6. Overall one of my least pleasant storage stays. At least the managers are helpful and nice guys.

Stephanie Garmon

This review is based solely on the encounters I have had with two gentlemen that work onsite that have been very helpful on many occasions. I am not happy about the constant increase in the storage units but that does not reflect on the people who maintain these facilities. Michael K. And Michael W. Are two of the nicest people I have had the pleasure of dealing with in customer service. They always treat me with such respect and listen to my needs to resolve my problems. I would have probably changed facilities by now if it wasn’t for the customer care with these two men. That goes a long way with me to know that if I have any concerns they will be handled with kindness and professionalism. Great job guys.

Luluwa Yusif Al-Ha'il

Very convenient location next to freeway and offers 24 hour overnight access. The property managers are professional and hospitable. The facility is clean, and they stay on top of things and keep everything clean, organized, and secure. Access is simple, and the overall experience has been smooth and reliable. Would recommend as an ideal location

Derek Krucelyak (dek13)

Michael and team are very helpful, and having had multiple garages, then one, then multiple again...the location is one of the best, right off 202 and Hayden Rd areas, and superbly easy to get to.

anthony A

Michael K has been exceptionally helpful with all my storage needs.. very knowledgeable with storage unit prices as well as keeping my confidence that my family storage items would be safe and secured.. thank you !