Midgard Self Storage - Alpharetta - 13700 Georgia 9

N/A Awesome experience was great

good experience good experience good experience

every thing online , few min virtual agent accessible.

Great job getting paperwork completed quickly!

After payment was made, and link was given to the renting webpage to get the code to their lock and door code, it too many phone calls , hours waiting back for calls , no one answered the video call in the lobby, it took (4) days to get in to the unit. Then I agreed to rent here I was told 24-7 access, but after days of complaining about any access we got ahold of MO, she told me mo we did not pay for 27-7 access and that is an extra $10.00 and nothing can be done to avoid that fee, I said that is sad when we made it clear that was the most important part to us to accommodate our schedule's, so there went $10.00 ,more. I was skeptical of renting here after all the bad reviews, but now I see why there is so many bad reviews and understand them. Property is unattended by a person or video phone people, you need a code for a bathroom, you need a green lock which is their lock ( so they have access to your stored items) and then your lock. It's a mess here , location is great, they just need people to run it, otherwise it's NOT a bad place, just bad business practice's.