The Lock Up Self Storage - Northbrook
Facility Highlights
On-site office
Climate controlled units
Drive-up accessAvailable Storage Units (11)
5x5
$1.32 / sqft
5x10
$1.00 / sqft
5x10
$1.42 / sqft7x10
$1.16 / sqft10x10
$1.09 / sqft
10x15
$1.40 / sqft10x15
$2.03 / sqft10x20
$1.15 / sqft10x25
$1.22 / sqft
10x30
$1.34 / sqft9x25
$0.62 / sqft
Complete Amenities & Features
ACCESS
Is your facility parking lot or driveway large enough for an 18-wheel truck?
SECURITY
- On site office at facility
VEHICLE STORAGE REQUIREMENTS
- Requires title
- Requires registration
- Requires insurance
- Must be drivable
PROPERTY COVERAGE
- Insurance required
- Insurance available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Mail or packages accepted
- Moving supplies for sale
- Paperwork can be done remotely
Customer Reviews
Prompt call back after online reservation.
Stellar everything. Didn't have to initial and sign multiple agreements.
Great Place
It was very easy to locate and the worker was very polite. The place was clean and I was totally satisfied.
Easy place for me
All good, check in was quick, place was clean and easy for me, outdoor locker was quick and easy for me to unload. Great place
Very good so far
Iﾃ｢竄ｬ邃｢ve been using the facility for less than a week, so everything looks good for me
Good service and installation
Good attention of personnel in the office, clean and organized facility
Max Kuzub
⚠️ Avoid this company! I normally never leave negative reviews, but this time I just couldn’t stay silent. The price on their own website was clearly $100 per unit, but they unilaterally raised it to $218. When I asked them to honor the listed price, they started giving me absurd conditions — saying I’d have to move to another unit (the same size!) and open a brand-new account just to get the price they publicly advertise. What??? This is completely unprofessional and shows zero respect for loyal customers. I’ve been with them for a long time, and instead of honoring their own pricing, they try to complicate things and push higher rates. If you’ve experienced the same issue, please hit “Like” on this review so others can see how this company treats its customers and decide whether it’s worth doing business with them.
skip BeckerI’ve never used a storage facility but this one was very close to our home. And brilliant marketing too. One free month rental after you pay for first month PLUS the free use of a U Haul truck for 3 hours! Finally the manager Madalyn Mendoza was professional and explained all procedures clearly to me. Showed me my Lock Up storage and we changed locations until perfect. I give her 5 stars for service.
Robin FordeMoving can be stressful, especially when there's a delay moving into the new place and you have store ALL your stuff. The manager made everything simpler. Madalyn was able to find more space when I needed it and she was calm and efficient, which really helped.
RossThe property manager, Dalton, as well as Melody were both accommodating and flexible. I had to reschedule my move-in date and use of their truck twice, due to being out of town and then the big snowstorm that hit. The facility is clean and has easy access to the storage unit. Dalton took the time to answer my questions regarding what size unit would best suit my needs. He showed me to my unit and explained in detail the use of the locking mechanism and rules and regulations. Excellent customer service; I would highly recommend this facility.
Smed ExI have been using Lock Up Storage services for three years. Best experience so far with this type of company. Pleasant people working in the office and management that should not be changed. A warm recommendation for all potential customers and 5 stars for the company. Keep being the best.
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