Public Storage - St Paul - 2516 Wabash Ave

Chris Stromberg

We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.

Sheldon Ito

Dylan at the front desk was the consummate professional. Sharp, courteous, and helpful, a true stand out. She deserves a raise!

Skylar Payne

This was the most stressful 2 days of my life. My boyfriend and I needed to rent a unit for only a week because we’re in the process of moving. I hear good things about this company so why not rent one? We set everything up to move in August 29th. We see our codes aren’t activated and nobody is around to activate them with our ID verification because NOBODY IS THERE? We call, no answer. Okay fine maybe they went home for the day, we’ll come back the next during office hours to get in. We come to see a whole line at the office, many not working codes, nobody there yet again. At this point, I call customer service only for the agent to be no help either. He says he can’t verify our ID over the phone or give us access. He did however call the managers of this location, no answer. I then get transferred to a nearby locations phone. I tell them my problem and the angels that they are helped (finally). We got our codes, with no help from our actual location. Anyways we get to our unit to see it’s covered in dirt. Was not cleaned between rentals at all, not even sure why it was available to be rented. So now we have to clean up before we even out our stuff in. Overall avoid this place.

Sun Mee Chomet

Kevin is fantastic. Great in-person and phone customer service. It's nice to talk to an actual human being these days. I do not want to talk to AI or computer messages. It was great to have all my questions answered in-person. Kevin was kind enough to show me the units so I could decide which size was best. I am renting at Public Storage because of Kevin. Kevin gets 5 stars. However, the facility itself needs a deep clean and the roof being fixed was terribly noisy. I felt bad for Kevin having to deal with all the noise while he was helping customers. Kevin represents the best of customer service and also deserves to have least two assistants for all the work he was doing to keep the facility in good shape by himself. Give this man a raise and a promotion (and extra hands to assist with the work on site!)!! Exceptional customer service is rare these days and Kevin is the best I've met in a long time anywhere.

Ulrich Faircloth

I switched over from Extra Space Storage for my businesses, whom I had been with for a couple years. Public Storage does not have the most up-to-date facility, but it excels in having mobile gate access and drive-up access. I also have to commend this location for having an amazing facilities manager. Kevin was knowledgeable, flexible, friendly and readily assisted in walking me through the process for setting up my new storage units. He has been great to work with. I was able to get my units as close to each other as possible while getting a reasonable price. Overall, I highly recommend this facility. Happy so far!