
5x10
$1.80 / sqft10x10
$1.35 / sqft11x10
$1.23 / sqft10x15
$1.03 / sqft10x16
$0.97 / sqftExcellent service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Beth was amazing, She had the paperwork done in a timely manner. And even put the lock in the mailbox for me. She rocks! I will send many clients to your facility.
Easy to find and is very clan and secured
I had a fantastic experience with Beth at Pacific Storage. From the moment I walked in, she was welcoming, professional, and incredibly helpful. She made the entire process quick and stress-free, taking the time to answer all my questions and walk me through the best storage options for my needs. Beth’s attention to detail and friendly attitude really stood out. It's clear she takes pride in what she does and genuinely cares about her customers. I highly recommend Pacific Storage—especially if Beth is there to assist you!
Arrived at the facility at our designated time and was hoping someone could help us get into our unit. We had our confirmation number ready to give out to show we reserved our unit and no one was there. We called customer service, who then gave us the number to the manager. That manager was Beth. So we called once with no answer and left it alone for awhile after that. Coming on to about 6pm, we called the number again, given to us by customer service, and a drunk man answers saying “This is Beth and what do you want?” I then said “We have rented a storage unit and we need to get in there to store our belongings” A woman then gets on the phone (Beth) and says “Yep sorry there are no more units available” laughs, and then hangs up. At this point, I am irritated because I have something that is needing to be placed in storage or it is going to take up the entire front area of my house. We reserved this a week in advance. So I called again and she answers EXTREMELY intoxicated and EXTREMELY rude and says “Hello what can I do for you” I proceed to tell her that I have been needing to get into my unit since 2pm. She replies “Well I am on vacation for the first time in a long time and I don’t know what you expect. I own the facility and you need to quit calling and acting like a b****” I can absolutely say this is the WORST place I have ever encountered when it comes to customer service and will make sure to tell everyone needing a storage until to avoid this place at all costs. Beth is so unprofessional and should not have her personal number on the website if she is going to treat people the way she did. Especially on a vacation? You need to have things organized and covered ahead of time so you don’t answer your phone angry and drunk to your potential customers. Just an embarrassing encounter.
Since taking over this storage facility from the previous owners at the Ida Street location near Bennington. It has been nice to have someone on site on a regular basis. Dean has stepped up and is doing a terrific job of managing the site. He is very knowledgeable, helpful and friendly. He has been working very hard to improve the site and meet our needs. Kudos to Dean for going the extra mile!
Very happy with my experience here! The whole process was smooth—Dean figured out exactly what I needed and made the whole process quick and painless! The facility itself seemed very clean and secure which made me feel confident about my choice of storage facility. Thank you for a wonderful, stress-free experience!
We highly recommend this storage facility! They offer all sizes of units as well as climate controlled units. The units and surrounding areas are very clean and well maintained! Dean was very knowledgeable and helpful to us when we were selecting the appropriate size unit for our son’s belongings!
We've been using this storage unit for a couple of years very happy with the security and ease of entry and exit. They are getting a new management company and there are not many changes, have been pretty happy here.
Our move started with a problem that prevented the scheduled pickup from being made. I contact the mover and within 40 minutes the problem was solved with a backup plan that caused the least amount of disruption. Everyone involved did what needed to be done to satisfy the customer. I will gladly recommend Extra Space Storage as they were the key in getting people lined up to help solve the issue.
There are two easy ways to secure a unit at this storage facility
Cancel or change your reservation at any time, risk-free