CubeSmart Self Storage - Columbus - 57 E Chestnut St

Stephanie Jennings

Easy no contact storage rental. The door opener on the app is really neat and super handy when your hands are full. My unit was clean and ready once I received a text. Easy process. No complaints. The basement is a like creepy, but there’s lots of security and cameras.

KG Warner

Ivan was amazing at check in and everything leading up to me receiving my unit was top notch. The only challenge or negative feedback I have is, my unit was absolutely filthy, the floors had so much dirt and dust I am still sweeping them! So I give them a 3.5 but had to round to 4!

SARKTECHNO 237

I recently visited CubeSmart Self Storage to help a customer offload their items before traveling for the holidays, and I was thoroughly impressed with the experience. Services: Their services are top-notch! The staff was incredibly professional, helpful, and efficient, making the entire process smooth and hassle-free. Security: The facility feels very secure, with gated access, surveillance cameras, and well-maintained premises. It’s clear that they prioritize the safety of their customers’ belongings. Environment: The environment is clean, organized, and easy to navigate. The storage units are well-kept, and the overall atmosphere is welcoming and professional. Prices: Their prices are competitive and reasonable, especially considering the quality of service and security provided. It’s great value for money! Overall, CubeSmart Self Storage exceeded my expectations. I would highly recommend them to anyone looking for a reliable and secure storage solution.

Sydney Shanaberger

I would give this nightmare of an establishment a negative 15 star rating if I could. After getting my rent raised AGAIN, I had to make 15 phone calls to get a 100% incompetent to running a business, Monica, on the phone. She was only helpful in the regard to take 10 dollars off of my “there’s nothing we can do to control the price” rent raise. I told her I was interested in buying myself time to move out of this trash pile. So took her up on the offer. Great. I asked her what CubeSmart would do for me to verify the elevators that never work, would work if I came to move my stuff out, or hired movers to do so, as I am a DISABLED VETERAN, who cannot move an 8x10 unit up the stairs of her own volition. She said “all you need to do is call the store to verify the elevators are working” fine. Today, two days later I arrive to the storage unit to discover the DOOR now doesn’t work. HOW ARE PEOPLE SUPPOSED TO MOVE OUT OF YOUR TRASH ESTABLISHMENT WHEN NOTHING WORKS? Quoted many times by every person I talked to below her in the chain, and her, said to me “use the stairs.” Today when I walked into the stair well (because dare I take the elevator that works today but is at the renters expense when it breaks. She dropped that knowledge on me in our phone call, user beware) to discover the smell and sight of human piss all over the stairwell. You will continue to hear from me cube smart. You have the wrong gal. Monica— quit your job. You’re an embarrassment

Jared Poff

I have been renting a unit for nearly 5 years. It has become a regular occurrence now that their elevator is non-operational. They permanently closed the freight elevator. Now the main elevators is constantly down including again today (after I’ve loaded a car with stuff to drop off). Given this is a downtown, multi-floor building the elevator is essential (not a luxury). DONT RENT HERE. It is worse than having nothing at all. Drive a little further and find a professional facility.