Ace Storage - Willoughby - 4850 East 355th Street
Facility Highlights
24-hour access
On-site office
Video cameras on site
Fenced & Lighted
Resident manager
Climate controlled units
First floor access
Drive-up access
Available Storage Units (8)
5x5
$1.80 / sqft
5x10
$1.10 / sqft
5x10
$1.30 / sqft10x10
$1.20 / sqft
10x15
$0.97 / sqft10x20
$0.70 / sqft10x20
$0.70 / sqft10x15
$0.37 / sqft
Complete Amenities & Features
ACCESS
24-hour access- Electronic gate access
- Handcarts or dollies
SECURITY
- Video cameras onsite
- Fenced + Lighted
- On site office at facility
- Resident Manager
VEHICLE STORAGE REQUIREMENTS
- Requires registration
- Requires insurance
PROPERTY COVERAGE
- Insurance required
- Insurance available for purchase
- Protection plan required
- Protection Plan available for purchase
- Homeowners or renters insurance accepted
PAYMENTS
- Cash
- Credit cards accepted: Visa, Mastercard, AMEX, Discover
- Check
BILLING
- Email invoicing available
- Automatic payments available
- Rent due on same day each month per lease start
MISCELLANEOUS
- Mail or packages accepted
- Moving supplies for sale
- Band practice allowed
- Paperwork can be done remotely
- Dump Station available
- Water (Hose and/or Spigot)
- Truck rental
Customer Reviews
Nice place and great to work with
I was pleasantly surprised of what a convenient and nice place this was. Great helpful and friendly staff too!
Excellent facility
This storage unit has excellent manager unlike some other storage units I looked at it deserves 10 stars . It is well taken care of. Always clean which is great when your storing your belongings there. You can tell he cares about his job and customers. Which is getting rare these days.Prices are fair I send people there that need storage because I donﾃ｢竄ｬ邃｢t think there is any place better. . Nice to get greeted with a smile. Nancy
Great attentive service
Exceeded my expectations .. Easy to do business with
Good so far.
Three days into renting a unit. So far everything has been great.
Fast and professional
A Fast and professional sign up!
Big Mike
Excellent storage facility that I have continuously used for the last few years after my interstate move. My belonging have been kept secure and in excellent condition through several seasons here. Access is very secure, yet easy and accessible for clients. The staff is very communicative and friendly. Stephen and Jenna are both awesome and the prices are quite reasonable. Finally the location is great; in an easily accessible and nice area.I highly recommend this facility for anyone’s short or long term storage needs!
TimWe have utilized Ace Storage for the last 4 years. In fact, we now have 2 units for storage. In close proximity to our office its extremely convenient. The facility is secure, well lit, clean and well maintained. Jenna has always been responsive and helpful. I would highly recommend Ace for all your storage needs.
Diane QuiorThey have new management, who is not very friendly and have also raised their prices. She also does not return phone calls. I am very disappointed & frustrated with this Jenna. I have called for 3 days & left messages & she will not return my phone calls. I have been a customer for 5 years & have always paid my bill on time. I do not understand this new management and their mistreatment of paying customers! please note all good reviews are from several years ago.
BillI can't speak highly enough about our experience with Stephen while helping my aging father down-size. Stephen recognized and thanked dad (a WWII veteran) for his service, patiently talked us through our storage options, and kindly offered a discount when our desired unit size was not available. We chose Ace because of their Google ratings. I'm happy to say we were not disappointed.
David SladewskiI cannot get them to return a phone call. I am actively in need of storage but will have to choose somewhere else since my calls will not be returned
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