American Self Storage #6

Rick Frizzell

I have had a unit at this location for years and they are starting to upgrade the property. I was advised my unit is being torn down (to build larger units). They gave me plenty of notice that I would have to move to another unit. Edgar (the property manager) was very helpful, knowledgeable and professional. This made it a very smooth transistion in getting a different unit. He is a valuable asset to your company. I highly recommend American Self Storage.

Jesse Willis

The office manager is super nice! He definitely made me feel welcomed and was very informative about the place! The pricing is pretty cheap as well! For example: a five by ten here is about $25. If you go anywhere else, it can range from $79-$90. That is, in the research I have done of nearby storage places. I don't plan to be here long, as my plans don't require it. If I should ever need to store anything again, or if a friend asks for recommendations, it will definitely be here!

Darlene Mason

I've been a customer with American Self Storage for almost two years and my experience has been great. No hassles, the application process was too easy. I've never had any problems with the storage unit or management. The manager has always been helpful and kind. While the facility is a little older, the actual unit is clean and has enough room for what I need. Monthly cost is affordable. The only drawback is the tight driving space between the rows of units. I've been very fortunate to make my trips there when there was no one else on the same row of units. The location is very convenient for me.

Gertritrude Gonzalez

Hard to reach, then when I needed to move storage, I was told: "You can clean your own unit."

Danielle Rogers

Well interesting interaction with the manager today here. Seemed awfully defensive for being asked normal questions anyone would ask when their storage unit has been robbed and they’d been given two different story’s on the phone before they could come speak to someone in person . Ours was conveniently in a “blind spot” of course. The manager had his big white German Shepard barking in my ear in the office, which also reeks of cigarettes so better hope none of their other clients are allergic to that, then refused to give me the managers number until I pressed him finally. He said he didn’t know who his manager was at first or the owner. The manager also had told my friends, who had to run by as we were out of town, they had footage and had made a police report but then told me they had no footage and he couldn’t remember what officer called him but he didn’t make a report they called him. So a few random officer called him and he didn’t get a name or have any clue what unit they were calling on🤷🏻‍♀️ very odd. Also that the bowling alley is in charge of that alley , so an alley they don’t own they supposedly have cameras on for the storage unit , boy things started getting real shady throughout this entire interaction . Then him speeding around the corner and slamming on his brakes screeching them because he was upset he was asked questions while attempting to mean mug my husband the entire time. Demanding loudly we come back to the office when we we’re done . I wasn’t aware a manager of a place I pay for every single month was allowed to tell me what to do and how to do it but he tried and failed on that. Also , units over on the other side seemed to have been broken in to as well so are all the units in a blind spot? Seems they could pull footage from that side . I noticed on another review the owner mentions these managers have been there a long time which is not true either. This is the third manager I’ve encountered in the 3 years I’ve had my unit so let’s not go there. I will say the former two were always nice and helpful and I’ve not had an issue before now , but this is enough for me to consider this may be an ongoing issue with this storage facility . Also seems a real liability to have multiple dogs on site that bark and growl at clients that walk through the PUBLIC OFFICE DOOR to do business! Being held back by a little baby gate. Just to note I love all dogs and all Dog breeds ,but as a business owner myself would never allow that in a million years. Finally the “repair” that was done to secure my unit before we came to secure it was poorly done at best.