Aplus Storage

Michael Reigart Jr. (GenOnomatopoeia)

This is a well-maintained storage facility with competitive rates that remain consistent—unlike many others in the area that tend to increase over time. One of the standout features is the lack of access time restrictions, which adds a great deal of convenience. My overall experience using the facility has been very positive.

Mark Anderson

I'm sorry to have to give a one star, but this place is COMPLETELY utterly infested with mice. Like, hundreds or thousands. I've had storage units for my business and personal stuff for 10 years at numerous facilities and never have seen anythinglike this. I have 2 units and a trailer spot here, and up till now liked it. Liked the 24 hour access, facility is ok, etc. In the past 10 months, the mice have fully infested the place. I do NOT store any food or such in my units, yet my unit 117 has been so overrun with mice, it likely could be condemned by the health department. I've lost thousands of dollars in inventory due to then chewing up EVERYTHING. There is so much poop and pee that the entire floor and all my shelves are covered in it. It smells horrific. Not of dead mice, but of their excrement and pee and dander. I have called 3 times over the past 10 months and complained, and they've done nothing. First, there is a hoarder or two in my block. Second, I offered to meet someone there or leave my unit door open so they could see and do something....I was told to not leave it open and both times, a manager would call back. Neither time did anyone call back. I was away most of the summer and upon return, it was a war zone. Most of my inventory is ruined. So much poop I had to literally sweep it out. I am furious!! I've killed 15 mice up to today, and I had it.... I bought 10 traps and a bunch of glue traps. Within 1 hour, I killed/caught 8 mice just today alone, in one unit. I'll attach a photo. This was only One. Hour. My other unit in the other building isn't as bad but I saw 2 today and put traps there too. Starting to smell. They have outside rat traps which do nothing. Because no one is on-site, problem tenants and issues creep up and go unaddressed. I'm sad to have to leave this review, but have to. I've lost tons of money, almost threw up, and I pay almost $500 a month for it all. Oh, they've raised rates during this all too.

MARK TRUCKSESS

Place is unlocked out front for weeks and I called and asked when is it going to be gated so I don’t have to worry about my units being broken into? I’m told that first, I’m wrong it’s not been long at all and that if I’m concerned about security, that’s why I have insurance! It was bad enough that I was practically hung up on when I wanted a unit with electricity. The most unprofessional people I have ever had to deal with. I would give negative 5 stars and recommend extra space or any other facility. Noisy by the highway and very windy.

Hayley L

DO NOT RENT A STORAGE UNIT FROM THEM!! Poor communication and customer service. Clearly do not know the storage unit laws in PA. They do not keep up with their records. They will not give me my records or any account information & have magically stopped replying. I contacted the police who then told me to contact a lawyer. I got in touch with a lawyer & we plan on pursuing. The contact line for 24/7 assistance doesn’t work. Which is part of what you pay for. It sounds like a fax line. The security gate usually does not work as well or is wide open for anyone to walk in. AGAIN DO NOT RENT A UNIT FROM THEM.

Laura Soto

Been with the place for a couple of months. The initial person I spoke with was very mean. I spoke with him recently again and his tone had changed. He was very much more respectful over the phone. This place over all is pretty decent other than the initial convo on the phone, I haven't had any disrespectful run ins. There was a glitch at the beginning with getting in the gate, other than that, this place is a pretty secure place. I'll change the 1 star to 4 only because of how I was treated at first. (This post has been edited on my own accord)