
5x5
$0.52 / sqft5x5
$0.56 / sqft5x10
$0.36 / sqft5x10
$0.42 / sqft10x10
$0.58 / sqft10x10
$0.70 / sqft10x15
$0.62 / sqft10x20
$0.81 / sqft10x25
$0.63 / sqft10x30
$0.58 / sqft10x10
$0.70 / sqft10x15
$0.62 / sqft10x20
$0.45 / sqft10x20
$0.81 / sqft10x25
$0.63 / sqft10x30
$0.58 / sqftThe representative name: (Heather) was very courteous and assist with the payment at the Kenox office. Also, the day when I move in the space for my truck, So I stop by the Public Storage office and asked (Heather) can she give me a ride at the transit center downtown Plano, TX. 3500 W. 14th street, Plano, Tx. ** That was so much of a blessing, my prayers are with (Heather) for a better and brighter future of her life and children. (Love you, Heather ***) May God bless!!!
The spot turned out to be at a T bone in the complex and made putting the boat in super easy.
Everything is amazing
I really liked the site and the storage facility, in general, due to the cleanliness, ease is pulling up the door to my unit (I am a petite lightweight female and this would have been a deal breaker), the close distance from where I am currently staying, the area Lighting, enough time to safely enter the gate (it might actually allow too much time), and the access hours available to my unit! HOWEVER, The Site Manager, LATASHA, is the Strongest Asset and the Best Selling Point that this location has!!! She is knowledgeable, personable, patient, does not make you feel hurried, professional, and gives much welcome advice on ways to efficiently use your storage unit. Did I mention that Latasha DESERVES a LARGE Raise? Latasha ROCKS!!!
Excellent service felt like a valuable customer.
Jackie is the manager & she is absolutely amazing. Her dedication to her customers is remarkable. She checked units & makes sure it’s secure. This has to be the best storage facility I’ve ever used! At some point I won’t need it- but I will be forever grateful to this facility & Jackie! She deserves a raise!!!!!
Booked the storage via the call center. Grateful for the advice and guidance by the rep as i needed a drive up 10x20 unit to store my new banquet hall furniture close to the hall. The self service kiosk is a new experience for me. The rep on the video call was also great the speakers on the kiosk not so much. Due to the self service nature of the process I couldn’t physically see what unit i was being assigned before I signed up and paid for the unit which was more upsetting when i found repair work to a riser system next to the unit. Thankfully we found Thomas who works there on a limited schedule and he showed me another unit and his help was deeply appreciated. He went above and beyond my expectations. It was because of him that i decided not to cancel and go to another storage facility.
During my year of having my stuff stored here, I have zero complaints. The property manager for this location is very friendly and helpful especially when I lost my key to the unit. Definitely would recommend.
Public Storage made everything really easy. I was able to reserve my unit, handle payment, and get all the details online without having to call or go in. The app is especially convenient—it’s simple to use, and once you have it set up, you don’t have to keep track of access codes because everything you need is right there.
I'm not one to do reviews like this but I have to say that the management team here is fantastic. Thomas, the on-site manager has great communication, very happy to help attitude and just an all around great experience. He has been more than helpful with all of my storage needs and concerns. Thomas has taken the time to meet with me and help me even with moving a heavy item and was happy to do it. Very pleased and appreciated customer!
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