Mini U Storage - Woodbridge

Davina DeDe Davis-Norris

My mother rented a unit at Mini U so I decided to take advantage of the one month free special. What made a world of difference was the free truck rental. That truly was an added bonus. Especially since this would be a very short term. Was greeted with warm friendly smiles when I walked through the door. Candace and Joe made me feel more like family than a customer. Joe took me to visit the exact unit I would be renting. Registration and paperwork was seamless. Candace thoroughly explained everything in detail. Even went through all available discounts I may have been eligible. If you are looking for a clean facility or professional friendly staff, look no further. Fill out the rental availability form. You will not be disappointed.

B. Lanay

I’ve been using this storage site off and on for YEARS and one thing I can say is you truly feel like family as soon as you step through the door. Not only is the site always clean & sanitized but the staff are always patrolling which allows for guaranteed safety of your items plus availability for help or questions when needed. 10/10 - would highly recommend.

Jayla Edeh

Absolutely zero the rudeness from a lady front desk also some man randomly knock on a unlock storage door knowing I'm in the unit looking my private area invading my privacy we were alone I feel very violated I want the higher up to inspect this place see why so much hatred I just moved in this storage no rule book was to giving day 3 I'm locked out all my clothes as a woman its unsanitary to be in same clothes for days. This the pain I'm going threw I lost my gpa last week and now trying to keep it together when that lady open the door with rage I'm in debrief after only 3days paying my money I'm instantly being treated inhumane. This goes against privacy act law and consumer Law the fair act. This is in fact discrimination and harassing. I want a full refund and a rental truck to move my stuff unexpectedly due to she threatening to kick me out 3 to 7 days and I have to be out of town this so inconvenient.

Joe Hoffmaster

Everybody was extremely friendly and personable, but also professional the process could not have gone more smoothly. I highly recommend.

Ronald Dodson

Mini U on Smoketown Rd., Woodbridge Va Is horrible. Apparently, if you buy an auction unit from them and remove one of the shelves that does not say mini u property they will charge you your deposit fee. Even though the directions for customers and clients say do not remove shelves, there is nothing in there that pertains to auction buyers. The front desk lady will not have enough courtesy to let you know do not take them. And apparently the vice president of the company Michelle says too bad. It’s in the fine print. What great customer service I hope the president or corporate sees this message and maybe can give her some training on customer service. Although the 20-year-old shelf might be worth five bucks. It cost me my $100 cleaning deposit. Thank you mini u I hope my $100 mistake will not cost anyone else in the future. Beware this company is out to get every dollar they can.